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Would you use a wrench to hang a picture?
Of course not. You’d assess the situation and determine the best tools for the job. The same is true for your IT support. The unique circumstances of your business – your industry, size, processes, goals, and challenges – should all be examined and addressed in designing your IT strategy and solutions.
You won’t ever see us begin your project with a “template solution” in mind. After decades in the IT strategy and management field, we have enough practical experience to know that no two companies will require the same solution. In fact, we often reserve judgment on the exact software or infrastructure that may best address your needs.
Software is just one element of the 360° model of support. The first step is understanding your requirements and discussing your business vision with your team. Only then does a choice of software, vendor, architecture, and features become apparent. |